1. KNOW THE PURPOSE OF THE MEETING
If your work meeting doesn’t have a stated purpose, aim to get the purpose articulated as soon as possible. It’s easiest if the person calling the meeting states a purpose when the meeting is called. It’s worst if you spend all the time of the meeting trying to define the purpose of the meeting. (This is affectionately called “going around in circles” in many places).
Is it to report on events of the past week? Get direction from the boss? Get ideas from other people attending? Brainstorm opportunities? Do joint planning? The clearer the purpose, the greater the chances of a productive outcome.
2. IDENTIFY THE TYPE OF MEETING YOU WANT TO HAVE
A staff meeting is different from a brainstorming meeting is different from a planning meeting. Be clear about the kind of meeting you want to have.
3. HAVE AN AGENDA
Make sure everybody has a copy of the agenda — in advance, if possible. Even if you’re going to do brainstorming as part of the meeting, allocate a set time for the brainstorming part.
4. HAVE A TRAFFIC COP
A “traffic cop” keeps track of topics and time. He/she keeps people on track. This role is often played by the boss or the highest ranking person in the meeting, but it’s often effective to designate someone else. And it’s especially valuable to designate someone else when the boss gets very involved in the content of the meeting (e.g.,brainstorming).
5. ENCOURAGE PARTICIPATION
You’ll get better ideas and give a boost to morale when you have fuller participation. Doing this is an art. But a failure to do it often leaves some of the best ideas just sitting — unarticulated — in attendees’ minds. Whether out of shyness, risk aversion or for other reasons, people can often be uncomfortable speaking up. One way to get quiet people’s ideas into the meeting is simply to ask them — in an encouraging way — for their perspective on what’s been said.
6. START AND END ON TIME
This is a tricky one, but one that can lead to greatly increased efficiency. When people know that the meeting starts and stops on time, they can plan for it — and their expectations will shift to accommodate it. But, if they know the meeting always starts 10 minutes late, they’ll begin to aim for the “real” starting time as opposed to the “official” starting time. And they may show up even later than 10 minutes after the official starting time.
7. APPOINT SOMEONE AS “SECRETARY” OF THE MEETING TO KEEP TRACK OF ACTION ITEMS.
Meetings consume valuable time, so — logically — they had been be worth the expense. If you think about it, a one-hour meeting with 10 people attending consumes ten hours of working time overall. So it’s important to get the most value from the meeting.
A great way to do this is to make sure that decisions and “action items” (specific tasks that need to be accomplished) are recorded. It’s all too easy for busy people to scatter after a meeting, get caught up in what was already waiting for them at their desks and forget about decisions and actions agreed to at the meeting. But, having a “recording secretary” of the meeting makes sure that everybody — after the meeting is over — has a record of what was agreed to and what actions they need to take.
8. MAKE SURE ALL “ACTION ITEMS” ARE ASSIGNED
Whenever there is an “action item,” make sure it is assigned to someone. Also make sure that it is clear what action is supposed to be taken — and that the next required action is understood and has a deadline.
If you’re the one leading the meeting or making the assignment, make sure to ask if the assignment clear and if the person to whom it’s been assigned has any questions about it. If areas of confusion can’t be easily and quickly cleared up at the meeting, schedule a time for a one-on-one meeting.
9. CIRCULATE BRIEF NOTES OF THE MEETING WITH ACTION ITEMS IDENTIFIED.
The emphasis here is on “brief.” These days people have so little time, you need to get right to the point if your notes are to be useful. And circulate them promptly — within 24 hours after the meeting ends.
10. HAVE SOME FUN
Nobody will enjoy staff meetings or other kinds of meetings if they’re stiff and boring. Figure out a way to have some fun while all this work is going on. Be willing to tell a good-natured joke, make sure to compliment people when they’ve done a good job, and look for opportunities to involve meeting attendees.
In summary, nobody likes boring or ineffective meetings. Having meetings that are run well and accomplish important objectives will lead to an increase in employee morale of meeting participants.
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