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How many times have you found yourself complaining about how slow mail delivery is in the office, or about how long it takes to get computer problems fixed, or about how confusing an expense report form is? If your internal support systems don’t work well, if they create confusion or bottlenecks, if they aren’t . . . → Read More: Excellent Support Systems Most organizations carefully account for all the money that’s spent. They are often less careful about the way they spend another valuable commodity — the time of their employees. A common mistake is to pile on new projects until employees have more to do than they could ever possibly get done — with a . . . → Read More: Monitoring Workloads Employees are a storehouse of ideas. But, to take advantage of their knowledge and creativity you must first get them to participate. People have different (natural) levels of “outgoingness” and desire to be participative. However, there are a number of things you can do to encourage those employees who tend to hold back. If . . . → Read More: Encouraging Participation Sometimes in the rush of work, it’s easy to give abbreviated or incomplete instructions. Sometimes this is adequate to get the job done, but frequently it leads to incomplete or undesirable work results. If you’re a boss, it’s really worth the extra effort to make sure you’re giving clear instructions. You’ll be more likely . . . → Read More: The Importance of Giving Clear Instructions In any organization, no matter how small, there is a need for administrative procedures. Time-keeping, filing systems, expense approvals, invoice payment, employee benefits use, are all necessary to keep the organization alive and well. But, it’s important to note that all of systems require the time and energy of employees. Much of . . . → Read More: Keep Administrative Procedures Easy and Simple 1. KNOW THE PURPOSE OF THE MEETING If your work meeting doesn’t have a stated purpose, aim to get the purpose articulated as soon as possible. It’s easiest if the person calling the meeting states a purpose when the meeting is called. It’s worst if you spend all the time of the meeting trying . . . → Read More: Ten Ways to Make Your Work Meetings Better One of true advantages of e-mail is that it lets us communicate with each other regardless of time and distance. It’s a good way to send messages to colleagues and co-workers who need to be on the receiving end of important information. It’s also a great way to stay in touch with others while . . . → Read More: The Perils of Email The high costs of employee turnover are a good reason for making sure your organization has a high level of employee morale. Most people intuitively understand that there are major costs involved when a good employee leaves and must be replaced. But rarely have the costs been set out so clearly or in as . . . → Read More: The High Cost of Employee Turnover |
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